Customer Care

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Latest activity by Customer Care
  • Customer Care created an article,

    Current Delivery Delays

    We would like to sincerely apologise to our customers who have yet to receive their deliveries.  We understand this must be incredibly frustrating and inconvenient, and know we have not been good e...

  • Customer Care created an article,

    Contact Details - Clearpay

      Hornby accepts orders paid via Clearpay. If you have queries about your payment once you have placed an order or wish to discuss your Clearpay account, you should speak to Clearpay directly.   Y...

  • Customer Care created an article,

    US Customers - Returns from US $ website

    Please be advised at present we are experiencing additional delivery delays with carrier companies outside of mainland UK, we hope to get your orders to you as soon as possible. Thank you for your ...

  • Customer Care created an article,

    US Customers - Deliveries from our $ site

    Please be advised at present we are experiencing additional delivery delays with carrier companies outside of mainland UK, we hope to get your orders to you as soon as possible. Thank you for your ...

  • Customer Care created an article,

    Corgi Premiums - Your Brand in minature

    About Corgi Premiums   The Corgi brand was born in 1956 and for nearly 60 years has provided people of all ages with high quality die-cast toys and collectables. Corgi's famous model vehicles cap...

  • Customer Care created an article,

    Spare Parts

    Please contact our Customer Services team for spare parts. You must include your Corgi product code. We hold a very limited number of spare parts.

  • Customer Care created an article,

    Contact Details - Hornby Hobbies UK

    Customer Services:We operate a telephone Service open on +44 (0)1843 233512:Monday – Wednesday: 9am-5pmThursday – Friday: 9am – 3pm Our team are also contactable by email on:Hornby: customerservice...

  • Customer Care created an article,

    Contact Details - Hornby USA

    CUSTOMER CARETelephone: 1.877.358.6405E-mail: CustomerSupport@hornby.usTechnical Support: TechnicalSupport@hornby.us  1.877.358.6405Train Support: TechSupport@hornby.us  1.877.358.6405 x114Facebook...

  • Customer Care created an article,

    Contact Details - Hornby France

    +33 170807487Customerservices.fr@hornby.comTechnicalservices.fr@hornby.com

  • Customer Care created an article,

    Contact Details - Hornby Italia

    +39 0687501292Customerservices.it@hornby.comTechnicalservices.it@hornby.com Hornby Italia is our Authorised EU Agents.Viale dei Caduti, 52A6, 25030 Castel Mella BS, Italy