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Customer Support

Customer Support

Delivery Information, Returns & Repairs. Please be advised at present we are experiencing additional delivery delays with carrier companies outside of mainland UK, we hope to get your orders to you as soon as possible. Thank you for your understanding and patience at this time.

Delivery Information

BFPO Addresses Based Outside of the UK
US Customers - Deliveries from our $ site
Can I order goods for delivery to a BFPO address?
Am I able to track my parcel?
How do delivery charges apply to pre-orders?
Can I order goods for delivery to a P.O Box or automated parcel locker?

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Returns & Repairs

US Customers - Returns from US $ website
Repairs
How do I return a product from outside the UK?
How do I return a product within the UK?
What is your policy for returning Christmas purchases?

Pre-Order

Pre-Ordering

Contact Us

Contact Details - Hornby Hobbies UK
Club contacts
Corgi Premiums - Your Brand in minature
Contact Details - Clearpay
Contact Details - Hornby USA
Contact Details - Hornby France

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